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The CAD Zone's Technical FAQ's The program gives me a "Trackmouse event comctl32.dll" error when I try to run the program. How do I load previous Version (.DW2) files into the new Version 5.0? How do I import drawings from other CAD programs into the new Version 5.0? Previous version drawings (DW2 files) do not show up in the new Version 5.0. How do I find and load up a file from the auto-backup feature? When I place a dimension, all of the measurements are rounding off to the nearest foot. My drawing looks fine on the screen, but when I print it all of the text is rotated. When I try to print I get an "error creating print file" message. Q: The program gives me a "Trackmouse event comctl32.dll" error when I try to run the program.A: Load the comctl32.dll file into your \windows\system directory. The comctl32.dll file is included as an individual file on your program CD-ROM.1) Click on the Start button and select Windows Explorer from the Programs menu.2) In Windows Explorer click the View pull-down menu and select Options.3) Select the View tab and make sure the "Show all files" option is checked.4) Insert the Program CD and log to the CD drive. Select the file comctl32.dll file from the program CD.5) Click on the Edit pull-down menu, and select Copy.6) Navigate to the \Windows\System folder. Select paste from the Edit pull-down menu. (If you receive an error message proceed to step #9)7) After the file has been copied from the CD to the System directory, reboot your computer by selecting "Restart" from the Shut Down menu on the start button.8) After your computer re-starts, open the Diagram Program and run it. You should no longer receive the error message.9) If you received an error message when copying that the comctl32.dll file was already in use by Windows, do the following.
Q: How do I load previous version (.DW2) files into the new Version 5.0?A: Previous version files will load in the new Version 5.0 without any conversion process. To load previous version drawing files:
Q: How do I import drawings from other CAD programs into the new Version 5.0?A: CAD files such as AutoCAD (.DWG), .DXF, Generic CADD (.GCD), and Visual CADD (.VCD) files will load into the new Version 5.0 without any conversion process. To import drawing files from other CAD programs:
Q: Previous version drawings (DW2 files) do not show up in the new Version 5.0.A: You may have an older executable file that has since been repaired. Select About from the Help pull-down menu, and look at the version number. If the version number is 4.0. please contact us. You may need to purchase an upgrade version of the program CD-ROM.Until you receive your replacement CD-ROM, load the previous version of your drawing program and export the .DW2 file as a .DXF file. Then open that .DXF file in Version 5.0. Refer to the Tech Support question "How do I import drawings from other CAD programs" question on how to do this.Q: When I load a previous version drawing (DW2) into the new Version 5.0, all of the curves are messed up.A: Unfortunately, the curve command is much more powerful in the new Version 5.0. This means that the construction points are at a more precise location in 5.0 than they were in the previous version. This may result in some of your curves and arcs being moved into a different position once the drawing has been loaded into the new version. At this time there is no fix for this issue, and you will need to re-draw your arcs and curves in Version 5.0.Q: How do I find and load up a file from the auto-backup feature?A: Once you select the Save As command and save a drawing as a .CZD, Version 5.0 automatically makes a backup copy of your file every 5 minutes. If your program crashes, and you lose a diagram that you have been working on, you can load up the .BAK (backup) file and rescue your work. To load up a backup file.
Q: When I place a dimension, all of the measurements are rounding off to the nearest foot.A: You need to set the precision options to a greater numeric value.
Q: My drawing looks fine on the screen, but when I print it all of the text is rotated.A: You may have an older executable file that has since been repaired. Select About from the Help pull-down menu, and look at the version number. If the version number is 4.0. please contact us. You may need to purchase an Upgrade version of the program. If you have Version 5.0 and are still experiencing the text rotate problem do the following.
Q: When I try to print I get an "error creating print file" message.A: Make sure that you have the most recent printer drivers loaded from your printer manufacturer. Many times outdated drivers are the reason behind strange print outputs. Refer to the Links page for direct links to some of the most popular Printer's web sites.
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